At Secova we can help your company simplify your billing, dependent eligibility verification and enrollment processes with communication and education programs integerating print, phone, online and onsite support. By engaging with your employees, Secova reduces the amount of time it takes your employees to complete these transactions and educates your employees on how to maximize their benefit plan choices; this generating a higher degree of employee satisfaction.

How is this accomplished? Secova offers a "dual point of contact" account management model. This model assigns a Secova Account Executive and a Secova Client Operations Manager (COM) to the client at the onset of initial strategy meetings, to service the client through implementation and throughout the life of the partnership for ongoing, day-to-day responsibilities. In short, our target is to offer a benefits administration and dependent eligibility verification high-tech and high-touch solution to support our clients and their participants anytime, anywhere.

Secova’s Account Management Team members are required to possess a high level of industry knowledge, focused on benefit plan design, delivery of H&W services, and data management using cutting edge technology. Ultimately, Secova believes that only a happy and satisfied employee can deliver true customer delight and therefore continues to focus on market competitive HR policies geared to the objective of customer satisfaction.