The experts at Secova work with you to develop customized enrollment solutions including telephonic and paper-based enrollment services, to the benefit of your HR staff and employees alike.

Telephonic Enrollment Services
Secova provides knowledgeable counselors that walk employees step-by-step through the enrollment process.

Telephonic Enrollment services include:

• Personalized, hands-on enrollment process
• Increased employee benefit comprehension
• Mitigation of routine questions traditionally fielded by HR
• Single point of contact for Employees
• Scalability according to the needs of your company

Secova's telephonic services increase your HR department's productivity as well as employee comprehension of and satisfaction with their benefit plans.

Manual Forms Processing Services
For those companies who are not ready to transition to an online system, Secova offers a comprehensive paper-based service to handle your entire enrollment process.

Manual Forms Processing services include:

• Complete distribution and fulfillment of benefit and enrollment information
• Forms collection and documentation
• Data entry and discrepancy resolution
• Enrollment confirmation

Secova's paper-based enrollment services are designed to fully integrate with our online enrollment solution as well as our Call Center Support Service.